Refund & Return Policy

Return and Refund Policy

At Wild Origins, we take great pride in the quality and authenticity of our products. Our commitment to providing the best possible items means that we do not accept returns or offer refunds on any purchases.

1. No Returns:

  • All Sales Are Final: We do not accept returns for any reason, except in cases of damaged or defective items. If you receive a damaged or defective product, please contact our customer service within 14 days of receiving your order, and we will assist you in resolving the issue.

2. Damaged or Defective Items:

  • Notification Requirement: If you receive an item that is damaged or defective, please contact our customer service team within 14 days of receiving the product.
  • Return Authorization: In cases of damaged or defective items, we may require you to provide photos and a description of the issue. If a return is necessary, we will provide instructions on how to return the product.

3. Shipping and Handling:

  • Shipping Fees: Wild Origins does not cover the cost of shipping for returns unless the return is due to an error on our part.
  • Responsibility: The customer is responsible for the return shipping costs for any items returned.

4. No Refunds:

  • No Refunds: We do not offer refunds for any reason, except in cases where we are unable to fulfill your order.

5. Unfulfilled Orders:

  • Order Cancellation: In the rare event that we are unable to fulfill your order, we will issue a full refund.

6. Contact Information:

  • Customer Support: If you have any questions or concerns about our return and refund policy, please contact our customer service team. They will be happy to assist you.

Please be aware that by making a purchase with Wild Origins, you agree to abide by this return and refund policy. We appreciate your understanding and support, and we are dedicated to providing you with the best products and customer service possible.

This policy is intended to communicate your business's stance on returns and refunds clearly. However, it's important to be aware of any legal requirements or consumer protection laws in your region that might affect your return and refund policy. Consulting with a legal professional to ensure compliance with local regulations is always a good practice.